Frequently Asked Questions

Everything you need to know about shopping with Invidia-usa

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping within the continental USA usually takes 3-7 business days, depending on your location.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

Invidia-usa accepts all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout process.

Are your products covered by a warranty?

Yes, all products purchased through our official store come with a 1-year limited warranty against manufacturing defects. Proof of purchase is required for all claims.

Do you offer international shipping?

Currently, we primarily ship within the United States. For international inquiries, please contact our customer service department to see if shipping is available for your specific region.